Notice: Medlocker does not initiate communication via phone or email to promote specific medications. If you receive such a message or call, it is likely from an individual not affiliated with Medlocker. Do not engage, transact, or provide any personal or health information. For your safety, always ensure you are communicating with a HIPAA-compliant company, such as Medlocker. If you encounter any suspicious communications, please report the incident to Medlocker at support@medlocker.me or call our customer support at +1-833-445-7714 | For reorder or refills, click here!
A signature is required for ALL orders. Individuals under the age of 21 are not allowed to sign for the package, so a guardian or doctor must sign for them.
Refunds are only offered if there is obvious damage to the package and its contents. In order to get a refund, kindly check the package before signing for it. If you have signed for the package, we will no longer be able to offer a refund.
If your order never arrived, AND there is no signature confirmation, immediately contact customer service to either get a refund or a new shipment.
Aside from the above conditions, refunds are not offered. If you have any questions regarding the refund policy, you may get in touch with customer service .
Returned orders are returned to the pharmacy and destroyed. If you would like to order again, there will be an item cost added for the re-shipped order.